Track your order

Every order moves through two stages. First we pack and hand it to the carrier; then the carrier delivers it to you. A tracking number is created at the moment your order ships — not when you place it — so there’s a short gap between ordering and seeing a tracking link.

When your order leaves us, we send a shipping confirmation email with a live tracking link and the carrier’s name. Open that email and tap the link to follow your package. If you have the number already, you can also paste it into the carrier lookup below to jump straight to USPS, UPS, or FedEx.

One thing worth knowing: carriers can take up to a day to record the first scan, so a brand-new tracking number may show little or no movement at first. That’s normal, and it updates on its own once the package is scanned into the network.

• Handling: we pack and dispatch orders within 0–1 business day.
• Transit: once shipped, delivery within the United States typically takes about 2–7 business days, depending on your location and the carrier.
• Shipping cost: shipping is free on eligible orders and is always calculated at checkout, with no hidden surprises.

Business days are Monday through Friday and don’t include weekends or holidays, so an order placed late on a Friday generally ships the following business week.

Tracking that sits quiet for a day or two is usually nothing to worry about — it’s common between carrier scans, especially right after a label is created or over a weekend. A few things that help:

• Give it 1–2 business days to update before assuming anything is wrong; the first scan can lag the shipping email.
• Double-check that you’re on the carrier named in your shipping email, and that the number was pasted in full.
• Check the delivery address on your order confirmation is correct.

If your tracking still hasn’t moved after a few business days, or it shows delivered but you don’t have your package, email us with your order number and we’ll look into it with you.